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"If you ask for someone's attention and they get a notification while you're talking, it feels like you're not heard and not important. Then you just want to stop talking."
— United States, Female
"I'm the kind of person people go to when they're going through things, but very few people show up for me… after I trained my AI, there are times when I'm at my lowest that I use it to have deep conversations and work through things."
— Zimbabwe, Male
"What helped me grow in faith was mentorship. My mentors challenged my thinking and helped move my faith from something religious into an actual relationship with Christ."
— India, Male
Focus Group Quotes
*Pulled from the 22 RELATE 2.0 focus groups (97 Gen Z/Alpha voices, 11 countries).
on trust and confidentiality
"If someone can sit with your feelings without judging or spreading them around, it builds real trust."
— United States, Female
"Without confidentiality, people will shut down and go back to not talking about feelings."
— Zimbabwe, Male
On the listening gap
"Sometimes when you're talking to somebody and they're just spacing out, it feels like you're talking to a wall."
— United States, Female
"If you ask for someone's attention and they get a notification while you're talking, it feels like you're not heard and not important. Then you just want to stop talking."
— United States, Female
On mental health
"The more I get close to finishing university, the more I start worrying — am I going to pass? Am I going to graduate? What am I going to do after school?"
— Zimbabwe, Female
On AI companions
"I'm the kind of person people go to when they're going through things, but very few people show up for me… after I trained my AI, there are times when I'm at my lowest that I use it to have deep conversations and work through things."
— Zimbabwe, Male
"I've seen young people use AI like a psychologist or a friend, but personally I think it's better to be with a real person — real advice, real experiences, real life."
— Argentina, Female
On the loneliness driving the search for connection
"Many young people just struggle to find community, or a sense of belonging, or someone who truly knows them. You can choose to be alone, but sometimes loneliness is that you don't have someone who truly knows you and also loves you. Being known and loved is something everybody wants, no matter who you are." — Hong Kong, Female
On Gen Alpha
"Gen Alpha is very much online and carries over insecurity from Gen Z. They care deeply about what others think and want someone to look up to and care about them. They want to be known while navigating middle school awkwardness and figuring out how to describe emotions and have conversations."
— United States, Female
On faith
"The way I grow in my faith the most isn't necessarily reflection on my own — it's reflection with other people. Hearing somebody else's perspective, deciding where I stand, asking if I agree or not… I really appreciate hearing how somebody else sees things."
— United States, Female
"What helped me grow in faith was mentorship. My mentors challenged my thinking and helped move my faith from something religious into an actual relationship with Christ."
— India, Male
